Her care needs:
The autonomic system is responsible for control of the bodily functions not consciously directed, such as breathing, the heartbeat, and digestive processes. The most significant of these for N is maintaining her blood pressure. As a result, our clinical team worked alongside medical specialists to devise a care plan which would monitor and mitigate any complications as a result of N’s blood pressure instability.
HFH built and maintain a core team of specialist carers around N, who in turn are supported by a dedicated Care Coordinator (CC) and a named Nurse Case Manager (NCM). Together the CC and NCM ensure any carers joining N’s established team are inducted in a controlled manner with clinical support and supervision through our in-house training academy, orientation shifts at the home and client specific competency assessment.
This robust approach reinforces the importance of getting to know N as a person and that communication between care team members is critical to maintain N’s safety. This is because necessary care interventions or fluctuations in emotions could potentially cause adverse effects to N’s blood pressure.
The Outcome
As a result of continued close working with N and her family, HFH have facilitated N to live independently for the last 7 years, with regular safe and supported access to the community. Her care team have journeyed with her through major life milestones from holidays to moving home and marriage.
"I would recommend HFH to anyone!"
