Please elect "M" as carer of the month for single-handedly saving a Trachy Vent clients life. The client suddenly dropped his oxygen levels and was turning blue. She responded so well, putting all she had learnt in theory into actual practice. After 5 mins of not giving up on her troubleshooting and ideas, "M" resolved his breathing diffiulties independently before paramedics arrived. "M" not only dealt with this very stressful emergency situation, but also managed with such care and compassion, to calm a very scared mother who was in the room. A true superhero!

HFH Client, South West London