​Clinical governance and quality assurance

Our clinical governance framework

We have extensive expertise in clinical risk management and client safety in the form of an Integrated Governance Committee (IGC)

We maintain robust clinical governance and management processes to manage performance and risk across the full range of services we provide and throughout our workforce

We hold regular meetings, including weekly safeguarding meetings to review any issues and adapt our systems and procedures so we can minimise or eliminate any potential risks and ensure the maintenance of high standards

We continue to develop a culture which has risk awareness and client safety at its heart

We are regulated by the Care Quality Commission

See our latest inspection report

We are regulated by the Care Quality Commission and are an Associate Member of the NHS Confederation

People, their relatives, health and social care professionals and staff all commented on the way the agency was now being run . The provider and registered manager had systems in place which they used to regularly monitor and assess the quality and safety of care provided to people.

Care Quality Commission