Testimonials

HFH CLIENT

[Nurse Case manager] has been the best part of the support I receive from HFH. She has consistently keeps her promises, and has given valuable opinions with regards to new team members joining my package.

MUM of HFH CLIENT

We wanted to say thank you for all your support and hard work whilst being with HFH. You’ve not got an easy job but you always made me and my daughter feel prioritised regardless of any situation. Thank you so much!

CHC Nurse, South West London

Thank you for your professionalism and responsiveness to this assessment and consideration of this package… your agency was great, communication effective and it was a robust assessment

HFH Client, Hounslow

I am very happy with my care coordinator and the nurse case manager, this is the best care team I have ever had! Nurse “L” has helped save my life!

CHC Nurse – South East London

HFH have very friendly staff that have listening ears. Clients are never dismissed, instead their staff make every effort to ensure needs of customers are accommodated. I have learnt so much from this great provider. Their service exceeds my expectations. I love the feedback that I receive regarding the package that CCG commissions. Keep it up

HFH CLIENT

[Nurse Case manager] He regularly checks in and visits me to make sure everything’s ok. He’s very friendly and always let’s me know to call him if I have any issues.

Family Member, Haringey

It is very reassuring to know HFH are onboard. Both my brother and I feel like we are finally moving onto the next chapter. The support, structure, and knowledge that HFH can offer will enable my brother to live his life from his own home. It has been a long time coming, as you know, and we really appreciate all your and your staff’s efforts…I cannot tell you how much reassurance you have given me. For the first time in a long time, I feel like someone is on our side and wants to help. Please pass on our gratitude to your team of carers as I know my brother feels extremely happy and confident with them. He also feels safe. He is so excited about coming home now. If he is happy, I am happy!

Mum – South West London

HFH has been flexible and efficient, in matching us up with the right carers for our family. [CARER] is amazing with [CLIENT]!

HFH Client, Harrow

HFH always keeps me updated and “S’s” care has been really settled. I’m impressed!