Testimonials

Why Clients and Staff Choose HFH Healthcare

comforting-complex-care.pngAt HFH Healthcare, we are dedicated to providing compassionate, high-quality complex care that makes a real difference in the lives of our clients, their families, and our devoted staff. Our commitment to excellence shines through in the experiences shared by those we support and those who work alongside us.

Below, you’ll find heartfelt testimonials from individuals and families who have placed their trust in our care, as well as insights from our staff who take pride in making a meaningful impact.

If you would like to access our services, we encourage you to get in touch today to make a referral, submit a general enquiry, or share a compliment. We look forward to hearing from you!

Family Member, Surrey

HFH is a really kind company and I think that so far in 30 years [of receiving care is] by far the best company that we have been with. The people that you employ (carers and offices staff) are a much higher calibre than what I have experienced in the past and much more educated. Nurses ringing me up to find out how things are going and catching up with us is quite compassionate

CHC Nurse, South West London

Thank you for your professionalism and responsiveness to this assessment and consideration of this package… your agency was great, communication effective and it was a robust assessment

HFH Client, Buckinghamshire

Our HFH carer is great! They are so reliable and always put my brothers care first. Our care coordinator constantly communicates with us, always checked in to see how things are going

HFH Client, Tower Hamlets

I’m very happy with our HFH carers, they look after my mum well… I find HFH helpful and my care coordinator has been wonderful!

MUM of HFH CLIENT

We wanted to say thank you for all your support and hard work whilst being with HFH. You’ve not got an easy job but you always made me and my daughter feel prioritised regardless of any situation. Thank you so much!

HFH Client, Hounslow

I am very happy with my care coordinator and the nurse case manager, this is the best care team I have ever had! Nurse “L” has helped save my life!

HFH CLIENT

[Nurse Case manager] does her job perfectly all the time. She’s helpful, caring, listens and is very good at communicating. She does her job all the time from the heart and is the best nurse!

CHC Nurse – South East London

HFH have very friendly staff that have listening ears. Clients are never dismissed, instead their staff make every effort to ensure needs of customers are accommodated. I have learnt so much from this great provider. Their service exceeds my expectations. I love the feedback that I receive regarding the package that CCG commissions. Keep it up

HFH CLIENT

[Nurse Case manager] Amina has always been approachable, a great listener and has responded in good time to my requests and needs. Furthermore, she appears to have a strong nurturing approach to her/my carers. It’s always a pleasure to receive her into my house.