Testimonials

Why Clients and Staff Choose HFH Healthcare

comforting-complex-care.pngAt HFH Healthcare, we are dedicated to providing compassionate, high-quality complex care that makes a real difference in the lives of our clients, their families, and our devoted staff. Our commitment to excellence shines through in the experiences shared by those we support and those who work alongside us.

Below, you’ll find heartfelt testimonials from individuals and families who have placed their trust in our care, as well as insights from our staff who take pride in making a meaningful impact.

If you would like to access our services, we encourage you to get in touch today to make a referral, submit a general enquiry, or share a compliment. We look forward to hearing from you!

Mum – South West London

HFH has been flexible and efficient, in matching us up with the right carers for our family. [CARER] is amazing with [CLIENT]!

CHC Nurse, South West London

Thank you for your professionalism and responsiveness to this assessment and consideration of this package… your agency was great, communication effective and it was a robust assessment

HFH Client, Buckinghamshire

Our HFH carer is great! They are so reliable and always put my brothers care first. Our care coordinator constantly communicates with us, always checked in to see how things are going

Quality Improvement Officer

HFH appears to be very child centred, putting a lot of emphasis on the voice of the child, and the delivery of personalised care that meets their set outcomes. Policies and Procedures are of a high standard and reviewed regularly

HFH Client, Hounslow

I am very happy with my care coordinator and the nurse case manager, this is the best care team I have ever had! Nurse “L” has helped save my life!

HFH Client, Tower Hamlets

I’m very happy with our HFH carers, they look after my mum well… I find HFH helpful and my care coordinator has been wonderful!

HFH CLIENT

[Nurse Case manager] has been the best part of the support I receive from HFH. She has consistently keeps her promises, and has given valuable opinions with regards to new team members joining my package.

HFH CLIENT

[Nurse Case manager] He regularly checks in and visits me to make sure everything’s ok. He’s very friendly and always let’s me know to call him if I have any issues.

CHC Nurse – South East London

HFH have very friendly staff that have listening ears. Clients are never dismissed, instead their staff make every effort to ensure needs of customers are accommodated. I have learnt so much from this great provider. Their service exceeds my expectations. I love the feedback that I receive regarding the package that CCG commissions. Keep it up