It was very important to build a core team of specialist carers around Reece and the HFH Clinical Team oversaw all recruitment for the package of care. To reassure Reece, it was critical that regular and friendly faces could build his trust and this enabled the team to fully understand his individual needs and methods of communicating.
His dedicated Paediatric Nurse Case Manager (NCM) regularly visits the home to manage all aspects of the care package, work alongside the care team and offer real support to Reece and his family. The NCM has also built close working relationships with the other professionals in Reece’s community multidisciplinary team. Together they regularly review his care to ensure his package meets his needs as well as enabling him to achieve his goals and remain safely at home.
The nature of Reece’s condition being progressive, means that he now requires additional airway management via tracheostomy. In response, HFH have trained and upskilled his team, ensuring excellent continuity with the carers that he knows.